Operations & Client Relationship Manager Private Clients
Added 9 Oct · still live
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 4132 is an eligible occupation, but we are only 50% sure that is the right code. McLarens is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
Worth checking: this could also be SOC 4143 (Customer service managers), which is not on the eligible-occupation list. Ask McLarens what the duties actually are.
Your salary route
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
4132 Pensions and insurance clerks and assistants Most likely code | £33,400 | £41,700 | £41,700 | £41,700 |
4143 Customer service managers Also possible | £33,400 | £41,700 | £41,700 | £41,700 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
Apply now »
Operations & Client Relationship Manager Private Clients
Date: Oct 9, 2026
Location:
London - Remote, LND, GB
Company Brand: McLarens
Purpose
We currently have an exciting opportunity for an operational and client relationship manager to join our Private Clients Practice. The role can be based UK wide although would require regular access to London office.
The Opportunity
Reporting to the Head of Private Clients you will lead the Support function within the region with the overall objective of providing effective support to Executive Managers and Adjusters, aiding the region’s efficiency and productivity in the handling of private clients claims. In addition you will act as co-ordinator for any client activity within the practice including functions, MI requirements, growth strategy and relationship management of key clients.
Key Accountabilities
Your responsibilities will include lead of the support function for:
Operations & Client Relationship Manager Private Clients
Date: Oct 9, 2026
Location:
London - Remote, LND, GB
Company Brand: McLarens
Purpose
We currently have an exciting opportunity for an operational and client relationship manager to join our Private Clients Practice. The role can be based UK wide although would require regular access to London office.
The Opportunity
Reporting to the Head of Private Clients you will lead the Support function within the region with the overall objective of providing effective support to Executive Managers and Adjusters, aiding the region’s efficiency and productivity in the handling of private clients claims. In addition you will act as co-ordinator for any client activity within the practice including functions, MI requirements, growth strategy and relationship management of key clients.
Key Accountabilities
Your responsibilities will include lead of the support function for:
- Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging.
- Working closely with Adjusters to assist with investigation and validation enquiries.
- Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion.
- Management of the support team
- Overseeing Adjuster caseloads when necessary during periods of leave
- Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.
- Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales
- Ensuring time reporting and billing is compliant with internal standards processing and systems.
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- Previous experience in an insurance or private clients loss adjusting environment would be beneficial but not essential
- You must have experience in a fast-paced office and/or administration environment
- The ability to learn and adapt to systems effectively and efficiently
- Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the quality of output.
- Good working knowledge of Word and Excel
- Excellent interpersonal and communication skills, being able to communicate in a clear, concise and structured manner
- Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and all parties
- Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands
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Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services
firm, with a global network that delivers consistently excellent service supported by deep local
expertise.
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural
resources, our people get everything they need to impact lives on a global scale. We take our
development seriously and offer careers that empower our people to strive for bigger goals and
reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an
average of over 20 years' experience.
We’re building a culture where talent shines. Where ambition is everything. And people come first.
It's your career, so why compromise?
What Drives Us
At McLarens, our commitments shape every experience- for our clients, our people, and the
communities we serve.
- Purpose: Positively impacting people and communities across the globe.
- Progress: Excellence, expertise, and growth opportunities.
- Place: Our culture of empowerment, support and belonging.
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you
thrive.
Here’s What Else We Offer
- Compensation: Competitive salary and performance-related incentives.
- Development: Access to technical training, global knowledge-sharing, and career growth
opportunities.
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
Apply now »
- Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,
- Global Exposure: Opportunity to work with colleagues and clients across different countries.
- Inclusive Culture: A collaborative environment where your voice and contribution are valued.
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
Apply now »
This description is the source posting as it read when we added it. We are not affiliated with McLarens, so check their own site for the current details.
Where this offer sits in the market
Pensions and insurance clerks and assistants (SOC 4132) · UK · ONS ASHE 2025 · basic pay · ~34k in sampleSOC 4132
- Middle half £25,532–33,124
- Median £28,964
- Going rate £41,700
- Threshold £41,700
- New entrant £33,400–37,530
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See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at McLarensAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. McLarens holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 4132 going rate of £41,700. New-entrant and shortage discounts can lower it.