Senior Manager, Employee Relations

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

We are seeking a collaborative, solutions oriented, and highly skilled Employee Relations Advisor to support employee relations across the EMEA region. 
In this role, you will serve as a trusted advisor to People Partners, managers, and business leaders by providing expert guidance on a broad range of employee relations matters and delivering consistent, compliant, and employee-centered solutions across multiple jurisdictions.
You will partner closely with Legal, Compliance, People Partners, and other cross-functional stakeholders and control functions to manage complex workplace matters, mitigate organizational risk, and promote fair, equitable, and legally compliant employment practices across various locations in the EMEA region, seeking to achieve Regional and Global alignment. Wherever possible. 
In addition to managing employee relations cases, you will contribute to the continuous improvement of regional employee relations programs, policies, and processes, leveraging data, insights, and emerging technologies, including but not limited to AI innovations, to strengthen organizational effectiveness, enhance the employee experience, and support a positive, high-performing workplace culture.

Key Responsibilities

Employee Relations Advisory

• Serve as a trusted strategic advisor to People Partners, business leaders, and managers across the EMEA region, providing sound consultation on complex employee relations matters while balancing legal compliance, organizational risk, business objectives, and employee experience.

Employee Relations Governance

• Lead or support complex workplace investigations, ensuring fair, impartial, objective, thorough and timely processes that uphold procedural integrity, confidentiality, and consistent application of company policies.

• Ensure comprehensive and compliant case documentation, maintaining accurate records in accordance with company standards, GDPR requirements, and applicable employment legislation.

• Drive continuous improvement of employee relations operations by identifying opportunities to enhance case management processes, governance standards, reporting capabilities, and service delivery effectiveness.

Stakeholder Partnership & Enablement

• Build trusted partnerships with People Partners, Legal, Compliance, People Support, other control functions and business leaders to deliver integrated, high-quality employee relations support and consistent decision-making across the region.

• Provide expert consultation and coaching to managers on complex employee relations matters, strengthening leadership capability, and promoting proactive issue resolution.

• Champion fair, inclusive, and employee-centered practices by fostering consistency, transparency, and equitable application of employment policies and procedures.

• Develop and enhance manager toolkits, guidance materials, knowledge resources, and communications that improve leader capability and strengthen employee relations practices across the organization.

Data, Reporting & Insights

• Maintain accurate, complete, and confidential employee relations documentation while ensuring data integrity and compliance with organizational and regulatory standards.

• Analyze employee relations metrics, case trends, and workforce insights to identify emerging risks, measure operational effectiveness, and inform strategic decision-making.

• Develop meaningful reports, dashboards, and executive-level insights that enable proactive workforce planning, organizational risk mitigation, and continuous improvement of employee relations programs.

• Utilize data analytics and emerging technologies to identify trends, improve operational efficiency, and support evidence-based recommendations that enhance employee relations outcomes.

Qualifications & Experience

• Bachelor's degree in Human Resources, Employment Law, Organizational Psychology, Business Administration, or a related discipline; equivalent combination of education and progressive professional experience will be considered.

• Five or more years of progressive experience in Employee Relations, Human Resources, Employment Law, or Compliance, with demonstrated responsibility for managing complex employee relations matters across multiple EMEA jurisdictions.

• Proven expertise in leading workplace investigations and advising on a broad range of employee relations matters, including performance management, disciplinary actions, grievances, misconduct, workplace conflict, organizational change, restructures, and employment separations.

Preferred Qualifications

• Professional certification in Human Resources or Employee Relations (e.g., CIPD Level 5 or 7, SHRM-CP/SHRM-SCP, PHR/SPHR, or equivalent internationally recognized credential) or junior to mid-level employer lawyer looking to move into employee relations.

• Fluency in English is required; proficiency in one or more additional EMEA languages is highly desirable and preferred to support cross-border employee relations consultation.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.