Senior User Researcher
Likely
Sponsorship likelihood
This employer has issued visas recently
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2434 is an eligible occupation, but we are only 54% sure that is the right code. Amber Labs is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
We pick the code from the advert's text, so it is our best guess, not the employer's. Each code it could be has its own likelihood:
- Likely 2434 (Business and related research professionals) · 54% match
- Likely 2115 (Social and humanities scientists) · 19% match
- Likely 2162 (Other researchers, unspecified discipline) · 8% match
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
2434 Business and related research professionals Most likely code | £33,400 | £33,400 | £37,500 | £41,700 |
2115 Social and humanities scientists Also possible | £33,400 | £33,400 | £37,500 | £40,400 |
2162 Other researchers, unspecified discipline Also possible | £33,400 | £34,900 | £39,200 | £43,600 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
About the Job
💻 Role: Senior User Researcher
📄 Employment Type: Permanent
📍 Location: Remote (UK), with infrequent travel to London
🔒 Clearance: Active SC Clearance Required
📅 Start Date: Immediate
About Amber Labs
The digital transformation partner for highly regulated industries.
Our teams deliver digital transformation for organisations operating in complex, highly regulated environments. From securing national borders to supporting critical defence operations, we deliver secure AI, data, cloud and software solutions across high-stakes programmes.
What You’ll Be Doing
We’re looking for an experienced Senior User Researcher to join our growing delivery teams, supporting large-scale digital transformation initiatives within a nationally significant UK government programme.
You’ll help teams develop a deep understanding of user needs, behaviours and challenges, ensuring services are accessible, effective and evidence-led. Working within multidisciplinary agile teams, you’ll plan and deliver research activities, synthesise findings into actionable insights and help shape service design and delivery decisions.
You’ll collaborate closely with designers, product managers, business analysts, delivery managers and technical teams to ensure user needs remain at the centre of decision-making.
You’ll be responsible for:
- Planning, designing and conducting user research using appropriate qualitative and quantitative methods
- Developing research strategies and approaches aligned to project objectives and user needs
- Recruiting participants and managing research activities in line with governance and ethical standards
- Conducting interviews, usability testing, workshops and observational research
- Analysing research findings and identifying key themes, opportunities and risks
What We’re Looking For
You will need:
- Active SC Clearance
- Proven experience delivering user research within complex digital transformation programmes
- Strong understanding of user-centred design and research methodologies
- Experience conducting qualitative research, including interviews, usability testing and workshops
- Ability to analyse and synthesise complex research findings into clear, actionable insights
- Experience working within agile multidisciplinary teams
- Excellent stakeholder management and communication skills
- Ability to influence decision-making through evidence-based recommendations
- Experience producing research plans, discussion guides, insight reports and presentations
- Strong understanding of accessibility and inclusive design principles
If this role sounds like a good fit but you don’t tick every box, don’t let that stop you. We’d still love to hear from you.
What’s In It For You
We believe benefits should be practical: things that genuinely support your day-to-day, give you flexibility and help you keep developing.
Here are a few of our perks:
- 25 days’ annual leave, plus bank holidays
- Private medical insurance with Bupa
- Remote-first working, with access to our Liverpool Street office
- Personal training budget to support your professional development
- Perkbox membership, with discounts across retail, travel, dining and wellness
- Electric Vehicle Scheme after one year of service
- Regular team socials
- Referral scheme offering up to £3,000 for successful hires
- Employer pension contributions
- Your choice of PC or Mac
How We Work
We’ve worked hard to build a team of people who are experts at what they do. Because of that, we’ll trust you to get on with your job and give you the space to do it well. But you’ll always have plenty of support around you whenever you need it - whether that’s to sense-check an approach, tackle a tricky client challenge, or simply bounce ideas around.
We keep our structure flat and our processes straightforward. If you have a good idea, you’ll be encouraged to run with it, and if something could be done better, we’ll encourage you to say so. Ultimately, we work with people who take pride in their work, support their team and want to leave things better than they found them.
Learn more about how we work.
What Happens Next?
Once you’ve applied, our in-house Talent team will review your application and, if it looks like there could be a good fit, they’ll be in touch.
For most of our roles, there are two interview stages: one focused on your technical expertise, and another focused on how you communicate and approach your work. We’re big believers that both are equally important!
For some roles, there may also be a final conversation with one of our Senior Leadership Team - Seb, James, Sanah or Mark.
Get to know them and the rest of our SLT here.
A Human Approach to Hiring
We use AI responsibly, in our client projects and internally. When it comes to hiring, though, there are always real people behind the process. Decisions throughout - from CV review and progressing to interview through to making an offer - are made by our Talent team (who are real people, we promise!).
Diversity & Inclusion
Amber Labs is an equal opportunities employer, and we’re committed to creating an inclusive environment where everyone has the opportunity to do their best work, regardless of background, identity or experience.
If there’s anything we can do to make the recruitment process more accessible or comfortable for you, just let our Talent team know, we’ll be happy to help!
This description is the source posting as it read when we added it. We are not affiliated with Amber Labs, so check their own site for the current details.
Where this offer sits in the market
Business and related research professionals (SOC 2434) · UK · ONS ASHE 2025 · basic pay · ~105k in sample- Middle half £34,892–49,400
- Median £41,392
- Going rate £41,700
- Threshold £41,700
- New entrant £33,400–35,000
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at Amber LabsAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Amber Labs holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2434 going rate of £41,700. New-entrant and shortage discounts can lower it.