Job title: Support Worker

Salary: B1 £26,016 - £26,847 pro rata plus enhancements

Hours: 30 hours per week

Contract: Temporary/ Permanent

Location: Recovery Hub Northwest, Yeadon, and Recovery Hub East Leeds, Seacroft

Seven vacancies available (Four at the Northwest site and Three at the East Leeds site)

Help People Regain Their Confidence, Independence And Everyday Skills.

As a Support Worker within our Short-Term Community Beds service, you will make a genuine difference to older people as they recover following an illness, injury or stay in hospital. You will offer practical, compassionate support that helps each person build confidence, regain everyday skills and move towards a safe return home.

Every person’s recovery journey is different, so this is a varied and rewarding role. One day you may be supporting someone with personal care or medication; the next, you may be helping them practise daily living skills, attend an appointment or achieve a goal that matters to them. You will work alongside a friendly and supportive team, as well as health and social care professionals, to provide safe, person-centred care.

Leeds City Council is one of the largest employers in the region, with more than 14,000 employees. We are looking for people who share our council values and want to help us deliver our Best City Ambition .

About You

You do not need to be the loudest person in the room to make a difference. We are looking for someone who is kind, reliable and patient, and who enjoys encouraging people to do as much as they can for themselves. You will bring:

Warm and respectful communication skills, with the ability to listen and work well with others.
A genuine commitment to protecting each person’s privacy, dignity, choices and individuality.

Empathy, patience and understanding, particularly when someone is having a difficult day.

A strengths-based approach that focuses on what people can do and what matters to them.

The confidence to encourage independence while providing safe, outcome-focused support.

A flexible and positive approach to working as part of a team.

Confidence using digital technology to support care planning and maintain accurate records.

About The Role

Our Short-Term Community Beds service provides care and support for people who are not yet ready to return home. These vacancies are based at Recovery Hub Northwest in Yeadon and Recovery Hub East Leeds in Seacroft.

You will work 30 hours per week on a rota that includes early and late shifts. Your support will be tailored to each person and may include personal care, medication support, moving and handling, practical daily living skills, social interaction, appointments and helping people work towards their individual recovery goals. You will keep clear records, contribute to support plans and risk assessments, and work closely with colleagues, families and other professionals.

This is a hands-on role where small steps can mean a great deal. Whether you are helping someone prepare a meal, rebuild their confidence with personal care or feel ready to return home, you will see the positive impact of your work.

What We Offer You

We want you to feel supported, valued and able to develop in your role. We offer:

A competitive salary, shift enhancements and a generous annual leave entitlement, plus statutory holidays.
Membership of the West Yorkshire Pension Fund, with generous employer contributions.
A supportive team environment, regular supervision and opportunities to learn from experienced colleagues.
A clear career pathway and continuing professional development opportunities.

The opportunity to complete the Care Certificate and work towards relevant adult care apprenticeships.

A range of staff benefits to support your wellbeing and help your money go further.

How To Apply

If this sounds like the right opportunity for you, we would love to hear from you. To apply, please complete the online safeguarding application form.

In your application, please tell us why this role interests you and how your skills, values and experience meet the essential requirements.

Read our application guidance for further advice. Please check your information carefully and complete all sections before submitting your application.

If you would like an informal conversation about the role before applying, please contact Simon Thompson, Registered Manager at Recovery Hub North West, at [email protected] , or Claire Pritchard at Recovery Hub East Leeds, at [email protected] .

A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy .

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the

Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job purpose

To work to contribute to providing an integrated package of support to customers to enable them to live independent, safe, and fulfilling lives in the community using a strengths-based approach.

Responsibilities

To work as part of a team and to contribute to the development of the service.
To work flexibility across the older people accommodation provision.
To support new members of staff in understanding their role.
To contribute to the assessment of new referrals in collaboration with senior support workers, to ensure that they meet the services eligibility criteria through liaison with potential customers and referral agencies.
To work in partnership with individuals to identify their needs and strengths through the assessment and support planning process.
To contribute to support plans and person-centred risk assessments and promote their implementation in order to promote independence in a safe environment including housing related support and the requirements of the Care Quality Commission (CQC).
To contribute to appropriate reviews including the annual provider-led reviews and participate in multi-agency meetings including the care programme approach (CPA). This will also include working collaboratively with health professionals to apply the principles of the Mental Capacity Act (2005).
To support individuals to develop practical living skills as identified in their support plan in order to develop and maintain independent living skills.
To support customers to manage their medication as specified in their support plan and to administer medication if required and where staff have reached the required competency and reviewed every 6 months.

To provide personal care and support to customers where required and as specified in their support plan.

To facilitate customers on outings and/or appointments as required.

To undertake lone working as required.

To work towards recovery and increased independence through promoting social interaction.

To support customers to access and engage in local community and mainstream resources including the use of leisure, education, employment, volunteering and faith organisations and support service users’ engagement with these organisations.

To undertake lone working as required.

To handle small amounts of cash and comply with LCC Financial Regulations.

To support the safeguarding of customers within a positive risk management framework, ensuring that all safeguarding issues are monitored and reported promptly in line with the multi-agency framework.

To liaise and communicate with relatives, carers, other professionals and appropriate agencies and signpost to appropriate services where required.

To support and encourage customers to become involved in the ongoing development of the service.

To promote the provision of advocacy services to customers where required.

To deal with crisis and challenging situations appropriately.

To respect the confidential nature of the work and ensure that customers and carers are aware of the Council’s policies relating to the customers access to files and to work within the appropriate information sharing protocol and the General Data Protection Rules (GDPR).

To attend and participate in meetings, training, personal supervision, and performance appraisal as required.

To accurately complete all necessary documentation on the Client Information System (CIS), records and reports as necessary and determined by LCC procedures including the Code of Practice.

To carry out sleep-in duties as required. To comply with the requirements of all Leeds City Council policies, procedures, and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.

To actively promote and support Leeds City Council’s Policies best practice and diversity and equality of opportunity.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.

Successful candidates will be offered an opportunity to undertake a Level 3 Lead Adult Care Worker Apprenticeship.

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Skills

Ability to communicate orally and in writing complex and sensitive information effectively, accurately, and concisely between various stakeholders.
Ability to work in a supportive and enabling manner that focuses on supporting individual customers to achieve their goals.
Ability to undertake some moving & handling.
Ability to use a person centered approach and contributes to and monitors support plans and risk management plans.
Ability to support and enable customers to access appropriate housing and make choices about their lives.
Ability to deal with crisis and challenging situations appropriately.
Ability to show empathy and patience when supporting customers.
Ability to work unsupervised and on one’s own initiative daily.
Ability to work with and consider the needs of service users from diverse backgrounds.
Ability to work flexibly as part of a team.

Knowledge

Demonstrate an understanding of the importance of confidentiality and the needs and wishes of customers as appropriate.

Demonstrate an awareness of the needs associated with vulnerable adults.

Demonstrate an understanding of diversity issues within local communities.

Of current policies and trends in relation to vulnerable adults.

Demonstrate functional skills in literacy and numeracy at Level 1 or equivalent.

Requirement to complete the Care Certificate within 12 weeks of commencement of the post.

Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.

Experience

Of working with people in a health and/or social care setting.
Of working as part of a team.
Of using person centred approaches.
Of communicating with individuals using a variety of methods.

Essential Behavioural & Other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.

The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

To respect each customer right to exercise choice and take control over their own lives.

Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

Skills

Ability to work with a variety of electronic communications and technology.

Knowledge

An understanding of the Authority, its function and organisation.
Of benefits and the process of how to apply for these.
Of the social model of disability.
Of Health and Safety at work policies.
Of other providers.

Experience

Of providing support for vulnerable adults.

Behavioural And Other Related Characteristics

Knowledge of the problems of disadvantaged groups.

This description is the source posting as it read when we added it. We are not affiliated with Leeds City Council, so check their own site for the current details.

About the role

About the role

Support worker - Short Term Community Beds (Days)

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