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Everllence PrimeServ UK, the after-sales and service division of Everllence in UK, as a Technical Support Engineer and act as the technical authority for diesel engines and associated systems. The role supports internal teams, field engineers and external customers by providing expert advice on the design, operation, maintenance, troubleshooting and repair of Everllence engines. Success in this role means delivering reliable technical guidance, resolving complex engineering issues, improving equipment performance and supporting service excellence across marine and power plant operations.
Your Responsibilities
- Provide technical support for the supported UK engine range, and the Everllence 4-Stroke engine programme.
- Conduct on-site failure investigations and produce detailed technical reports with recommendations.
- Guide Field Service Engineers and customers on maintenance, troubleshooting and repair activities.
- Develop repair procedures, modifications and engine upgrade solutions.
- Support Sales, Contract, Identification and Costing teams with technical input for quotations and tenders.
- Participate in customer complaint investigations and quality improvement activities.
- Manage the PrimeServ UK Oil Analysis service.
- Support workshop and logistics sub-assembly activities with technical expertise.
- Respond to technical enquiries and manage cases within the Cloud for Service (C4S) system.
What You'll Bring
- Engineering Degree, HND or equivalent technical qualification, supported by relevant industry experience.
- Served apprenticeship or strong practical mechanical engineering background.
- Knowledge of diesel engine design, operation, maintenance and troubleshooting.
- Experience analysing engine performance and diagnosing technical issues.
- Understanding of auxiliary engine systems and heavy mechanical equipment.
Knowledge of metallurgy is desirable.Commercial awareness and ability to support customer-focused service operations.Knowledge of SAP, CRM or similar business systems is advantageous.Willingness to undertake occasional travel within the UK and internationally when required.
If you're passionate about delivering exceptional customer support, have a strong engineering background in the marine, power generation, or a similar sector, and are eager to grow your career with a global industry leader, we'd love to hear from you.
We recognize that you may not meet every requirement listed. If you are interested in the role and believe your experience could contribute to our success, we encourage you to apply.
Meet the team
You will join the
PrimeServ Marine Field Service organisation in Stockport and report to the Engineering Manager – PrimeServ Marine. Working within a specialist technical support team, you will collaborate closely with Field Service Engineers, workshop personnel, quality teams, commercial functions and customers worldwide. The team provides technical expertise that enables safe, efficient and reliable marine engine operations.
Compensation & Benefits
We offer a competitive compensation and benefits package designed to support your wellbeing and work-life balance. Combined with a flexible and inclusive work environment, our benefits are designed to support you through different stages of life and career.
Location & working arrangements
- Hybrid working with 3 days per week in the office (Stockport, UK).
- Flexible working hours.
- Salary sacrifice car scheme.
- UK travel with occasional international opportunities.
- Private healthcare.
- Pension contribution of up to 18% combined.
- 28 days holiday plus bank holidays.
- Birthday off.
Why join Everllence?
At Everllence, you'll have the opportunity to grow your career while contributing to our purpose, Moving Big Things to Zero. With a strong engineering heritage and a clear focus on sustainability and the energy transition, you'll work on meaningful challenges that help drive the global green transition. With more than 16,000 colleagues worldwide and over 250 years of engineering expertise, you'll be part of a global company that values collaboration, innovation, and professional growth.
Our values
Integrity and compliance are essential elements of our corporate culture. We firmly support diversity and equal opportunities and welcome applications from people with diverse backgrounds, experiences, and perspectives.
This description is the source posting as it read when we added it. We are not affiliated with Everllence, so check their own site for the current details.