Role Title: Engagement Lead
Contract: Fixed-term for 12 months, with the possibility of renewal, subject to continued funding.
Reports to: Senior Manager
Salary: £30k per annum
Service Area: MyLife Support Service
About HF Mencap
HF Mencap supports people with learning disabilities and autism to be heard, realise their potential, and be included in their community. Our services are co-produced, person-centred, and grounded in safe, effective, caring, responsive and well-led practice.
Job Purpose
The Engagement Lead is responsible for leading high-quality, person-centred activity provision within MyLife, ensuring services are safe, effective, caring, responsive and well-led
. You will coordinate engaging opportunities across sites and in the community, enabling people to develop independence, achieve outcomes, and participate meaningfully in everyday life. You will also drive quality assurance, compliance, and continuous improvement, ensuring practice meets organisational standards and regulatory expectations.
Key Responsibilities
MyLife Support Service – Safe and Effective Delivery
- Ensure all activities are delivered safely, with appropriate risk assessments and control measures in place.
- Promote and adhere to safeguarding procedures, reporting concerns promptly and accurately.
- Ensure support is delivered in line with care plans, risk assessments, and best practice.
- Support staff to follow policies including safeguarding, health & safety, and infection control.
MyLife Support Service – Person-Centred and Caring Support
- Ensure activities are tailored to individual needs, preferences, and goals.
- Promote dignity, respect, choice, and independence in all interactions.
Identify areas for improvement and implement changes to enhance quality and outcomes.Support audits, inspections, and internal quality reviews.
MyLife Support Service – Programme and Service Development
- Develop and improve activity programmes in line with client outcomes and organisational priorities.
- Introduce new opportunities that promote independence, wellbeing, and community participation.
- Contribute to service growth and innovation.
MyLife Support Service – Transport And Driving Responsibilities
- Safely transport clients, including pick-up and drop-off, typically two days per week.
- Ensure transport is delivered safely and in line with individual needs and organisational policies.
Organisation-Wide – Feedback and Co-production
- Collect and act on feedback from people we support, families, and staff.
- Ensure services reflect lived experience and are co-produced.
- Contribute to organisational learning and continuous improvement.
- Support the collation and reporting of feedback, outcomes, and service.
Equal Opportunities
HF Mencap is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating an environment where everyone is treated with dignity and respect.
Find Out More
Website: www.hfmencap.org
Instagram: www.instagram.com/hfmencap