Resource Manager, Resource Management

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Business Line

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Date published

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Connect to your Industry

Resource Management (RM) is a business-critical function at Deloitte. It ensures that we have the right people, with the right skills, in the right place, available at the right time. Working closely with business leadership, RM aligns deployment with business priorities, strengthens financial performance and maximises practitioner experience and development. The function combines trusted relationships and purposeful face-to-face collaboration with commercial insight, AI and supporting technologies to improve planning, processes and decision-making.

Connect to your career at Deloitte    

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a Resource Manager, you will lead the RM team’s planning, scheduling and deployment of onshore and offshore practitioners, balancing delivery requirements, utilisation and development opportunities.

You will build trusted relationships at all levels through purposeful face-to-face engagement, understand business leaders’ priorities and independently advise on resourcing decisions.

Working with Business Leadership and Finance, you will own the financial forecast, identify risks against plan and drive practical actions to improve business performance.

You will coach and develop colleagues, exercise judgement on when to provide hands-on support or escalate critical matters, and champion AI and supporting technologies to improve processes, quality and decision-making.

• Build relationships and shape RM delivery: Maintain a strong office presence and build trusted relationships through purposeful face-to-face engagement with Business Leadership, engagement leaders, RM colleagues and connected functions. Independently represent RM in stakeholder discussions, influence decisions and adapt processes to support business priorities.
• Champion technology and AI-enabled improvement: Actively develop your understanding of emerging AI and supporting technologies, identifying, testing and implementing practical improvements to planning, reporting and processes. Champion adoption across the team, applying sound judgement to improve efficiency, quality and decision-making.
• Lead and develop the RM team: Lead the team in balancing engagement requirements, capacity, practitioner skills and development needs. Set priorities, delegate and coach effectively, and act as the first point of escalation for the team, resolving operational issues independently and escalating critical matters to the Senior Manager. Use sound judgement to know when to step into operational work to coach colleagues, build their confidence and lead by example, while also providing hands-on support during peak periods or team absences to maintain delivery.
• Manage capacity, demand and commercial outcomes: Oversee forecasting and reporting across utilisation, capacity, demand and resource budgets. Identify shortfalls, excess capacity, seasonal pressures and financial risks, agreeing practical actions with Business Leadership and the wider RM network and following them through.

Connect to your skills and professional experience

• Direct Resource Management experience: Proven RM experience within a large, complex organisation, with a strong grounding in deployment, capacity planning, demand forecasting and managing competing resource requirements.
• Relationship-building and influence: Confidence building trusted relationships through face-to-face engagement, including with senior leaders. Able to understand business priorities, communicate clearly and constructively challenge decisions. Own senior stakeholder discussions independently, using sound judgement to involve the Senior Manager where risk or wider business implications require additional perspective, support or visibility.
• Analytical and commercial judgement: Strong ability to interpret resource data, utilisation and budgets, explain business implications and recommend practical solutions. Comfortable exercising judgement where information is incomplete or priorities conflict.
• Hands-on leadership and ownership: Experience coaching, delegating and delivering through others, with the judgement to balance team autonomy with practical support. Able to develop colleagues by working alongside them and maintain delivery under pressure, including during peak periods and team absences.
• Technology curiosity and improvement mindset: Comfortable using resource planning systems and management information, with a strong interest in AI and emerging technologies. Keen to learn, test new approaches and help others adopt practical improvements, while critically assessing outputs and maintaining quality.

Connect to your business - Audit & Assurance

We know it’s not just about the numbers. Often, we let the technology take care of those. It’s about the creative and collective thinking or our people. That’s where the true insight is found. We’re redefining the future of audit. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“Quality is the cornerstone of our approach. By combining our technical expertise, the experience of our global networks, our technology focus and commitment to developing our auditors, we can consistently execute high-quality independent audits.” – Deloitte employee

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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