260663 IT Facilitation Supervisor
Added 16 Oct · still live
Possible
Sponsorship likelihood
This job is eligible only on a shortage list
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 3573 (80% match) is an eligible occupation, with a going rate of £41,700, and NHS DUMFRIES & GALLOWAY is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
We pick the code from the advert's text, so it is our best guess, not the employer's. Each code it could be has its own likelihood:
- Possible 3573 (Information technology trainers) · 80% match
- Likely 2132 (IT managers) · 11% match
- Possible 3132 (IT user support technicians) · 5% match
Ask NHS DUMFRIES & GALLOWAY what the duties are.
Your salary route
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
3573 Information technology trainers Most likely code | £33,400 | £41,700 | £41,700 | £41,700 |
2132 IT managers Also possible | £38,500 | £44,000 | £49,500 | £55,000 |
3132 IT user support technicians Also possible | £33,400 | £33,400 | £37,500 | £41,700 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
Are you passionate about helping people build confidence with digital systems? Do you enjoy leading a team, supporting change and making technology easier for others to use? This is an excellent opportunity to join NHS Dumfries & Galloway as an IT Facilitation Supervisor, leading a valued service that supports staff across clinical, administrative and GP practice settings.
Digital systems are essential to the safe, effective and efficient delivery of healthcare. In this role, you will help ensure staff have the knowledge, skills and confidence to use those systems well. You will play a key part in supporting digital adoption, improving user capability and helping services realise the benefits of new and existing technologies.
What You Will Do
We are looking for someone who is organised, approachable and confident in supporting others to learn. You will have experience in IT support, training, team leadership or project delivery, together with strong communication and presentation skills. You should be comfortable working with a wide range of staff, managing competing priorities and adapting your approach to different learning needs.
This is a varied and rewarding role for someone who wants to make a practical difference to staff experience and digital confidence across the organisation. You will be joining a supportive IM&T department with a strong focus on service improvement, collaboration and helping people get the best from technology.
If you are motivated by supporting people, improving services and helping digital change succeed, we would welcome your application.
Informal enquiries are welcomed to: [email protected] or Tel: 07929659134
Digital systems are essential to the safe, effective and efficient delivery of healthcare. In this role, you will help ensure staff have the knowledge, skills and confidence to use those systems well. You will play a key part in supporting digital adoption, improving user capability and helping services realise the benefits of new and existing technologies.
What You Will Do
- Lead and support the IT Training and Facilitation Team, helping to prioritise work and maintain high service standards.
- Plan, coordinate and deliver IT training for clinical, non-clinical and GP practice staff across NHS Dumfries & Galloway.
- Develop training materials, guidance and learning resources that make digital systems easier to understand and use.
- Work closely with services, stakeholders and project teams to support system implementation, digital change and service improvement.
- Monitor training demand, evaluate effectiveness and help ensure staff are supported through new ways of working.
- Translate technical information into clear, practical guidance for staff at all levels.
We are looking for someone who is organised, approachable and confident in supporting others to learn. You will have experience in IT support, training, team leadership or project delivery, together with strong communication and presentation skills. You should be comfortable working with a wide range of staff, managing competing priorities and adapting your approach to different learning needs.
This is a varied and rewarding role for someone who wants to make a practical difference to staff experience and digital confidence across the organisation. You will be joining a supportive IM&T department with a strong focus on service improvement, collaboration and helping people get the best from technology.
If you are motivated by supporting people, improving services and helping digital change succeed, we would welcome your application.
Informal enquiries are welcomed to: [email protected] or Tel: 07929659134
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If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
INFORMATION FOR ALL CANDIDATES
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages
APPLICATION PROCESS -
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues.
INFORMATION FOR ALL CANDIDATES
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages
APPLICATION PROCESS -
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues.
- Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet.
- Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your applicationbut your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you. Why this matters: Applications that appear to rely on AIgenerated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
- CVs - DO NOT upload a CV as this will not be used for shortlisting purposes.
- Assessment Form - Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
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DISCLOSURE SCOTLAND Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit:
EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
Additional Information For International Candidates
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
WORK VISA
If You Require a Work Visa, Please Check To See If You And The Vacancy You Are Applying For Are Eligible By Visiting The Home Office Website
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
WORK VISA
If You Require a Work Visa, Please Check To See If You And The Vacancy You Are Applying For Are Eligible By Visiting The Home Office Website
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).
This description is the source posting as it read when we added it. We are not affiliated with NHS DUMFRIES & GALLOWAY, so check their own site for the current details.
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. NHS DUMFRIES & GALLOWAY holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3573 going rate of £41,700. New-entrant and shortage discounts can lower it.